Billing Terms and Conditions

Craze Caffe Payment Policy

1. Accepted Payment Methods

When you shop with Craze Caffe, you have multiple ways to complete your purchase securely. Here's what we currently support:

Credit & Debit Cards: Visa, MasterCard, American Express
Link
Apple Pay & Google Pay

All payments are processed in British Pounds (GBP).

2. Payment Processing

Payments must be completed at the time of purchase.
Orders will not be processed or shipped until full payment has been received.
If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

All prices listed on Craze Caffe are in British Pounds (GBP).
Prices are subject to change without notice.
Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

Shopping at Craze Caffe means your financial information is protected. We utilize industry-standard SSL encryption and partner with reputable payment processors to safeguard every transaction. Here's something important: we never store your payment card details on our servers. Your sensitive information passes directly through secure payment gateways.

5. Refunds & Chargebacks

If you need to return a product, our dedicated Refund & Return Policy explains the process in detail. We handle legitimate returns professionally and promptly. However, if you're considering filing a chargeback, we kindly ask that you reach out to us first at Support@crazecaffe.com. Most issues can be resolved quickly through direct communication, and we'll always work with you to find a fair solution.

6. Fraud Prevention

Your security is our priority, which means we actively monitor for suspicious transactions. If an order raises red flags, we may need to temporarily hold it while we verify details. For larger purchases, we might request additional verification to confirm your identity. These measures protect both you and our business from fraud.