At Craze Caffe, we strive to ensure a smooth shopping experience for all our customers. This Shipping Policy outlines the details and procedures related to our shipping services.

Order Processing and Dispatch Time:

We understand the importance of timely order processing. All orders are processed within 1 to 2 business days after receiving your order confirmation email. You will promptly receive another notification once your order has shipped, along with the tracking number to monitor your package.

Delivery Times:

We offer free shipping to United Kingdom on all orders via our trusted delivery partners, please allow 05 to 08 business days for delivery after your order has been dispatched.

Destination

processing time

Delivery Time

Shipment Cost

UK

1 - 2 Business Days

5 - 8 Business Days

Free

Shipping Notice:

  • During high-demand periods, such as Christmas and other holidays, shipments may experience slight delays, with delivery times potentially extending up to 20 days

We appreciate your patience and understanding as we ensure safe and timely delivery!

Shipment Confirmation & Order Tracking:

Once your order is dispatched, you will receive a Shipment Confirmation email within 24 hours. This email will include tracking details so you can monitor the status and estimated delivery of your package.

You can track your order here.

Can I change my address ?

If your order hasn't been shipped yet, please contact us at support@crazecaffe.com within 24 hours of placing your order. We will do our best to accommodate your request.

International Shipping:

At this time, we primarily ship within the United Kingdom. For inquiries regarding international shipping options, please reach out to us at support@crazecaffe.com. We are happy to assist with any questions you may have.

What if My Order Hasn't Arrived Within the Estimated Delivery Time?

If your order hasn't arrived within the estimated delivery time, first track your order on our website. If you have any concerns after 3 to 5 days beyond the estimated delivery period, please contact us at support@crazecaffe.com, and we'll promptly assist you.

Contact Us:

For further assistance or inquiries about our shipping policy, please email our customer service team at support@crazecaffe.com. We are here to ensure your shopping experience with Craze Caffe is exceptional!